Privacybeleid
1. Introduction
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Shanghai Songjiang Jiufu Shock Absorber Co., Ltd. ("we", "us", or "our") operates https://www.rubberisolatormounts.com (the "Site"). We are a manufacturer of rubber vibration isolator mounts, anti-vibration mounts and shock-absorbing solutions serving business (B2B) customers worldwide. This Privacy Policy explains what information we collect, how we use and share it, and the choices and rights available to you when you visit the Site, submit an inquiry or request a quotation, place an order, or otherwise interact with us.
By using the Site or submitting information to us, you acknowledge the practices described in this Privacy Policy.
2. Information We Collect
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We collect the following categories of information:
Information you provide voluntarily such as your name, company name, job title, business email address, telephone/WhatsApp number, country, and the details of your requirement (e.g., product model, dimensions, load capacity, quantity, drawings or specifications) that you submit through our inquiry/RFQ forms, quotation requests, newsletter sign-up, or when you contact us by email, phone or chat.
Information collected automatically such as your IP address, browser type and version, device and operating-system information, referring URLs, pages viewed, and the date/time and duration of your visits. This information is collected through cookies and similar technologies.
Information from third parties such as trade-show organizers, business partners, or publicly available business sources, which we may use to respond to your request.
3. How We Use Your Information
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We use the information we collect to: respond to your inquiries and provide quotations, technical support and product recommendations; process and fulfil orders and arrange shipping, logistics and after-sales service; send you business communications such as product updates and newsletters where permitted by law; operate, maintain and improve the Site, our products and services; analyse usage and trends; and maintain the security of the Site, prevent fraud, and comply with our legal obligations.
4. Legal Bases for Processing (EEA / UK / Switzerland)
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Where the GDPR or similar laws apply, we process personal data on the following legal bases: your consent (e.g., for marketing communications, which you may withdraw at any time); performance of a contract or steps taken at your request (e.g., to prepare a quotation or fulfil an order); our legitimate interests (e.g., to improve our products and secure the Site); and compliance with legal obligations.
5. Cookies and Similar Technologies
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We use cookies and similar technologies to operate the Site, remember your preferences, measure and analyse traffic, and (where applicable) support marketing. Cookies may be strictly necessary, functional or analytical. You can control or delete cookies through your browser settings; please note that disabling certain cookies may affect the functionality of the Site.
6. How We Share Your Information
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We do not sell your personal information. We may share it with: service providers that support our operations (such as hosting, analytics, email, and IT providers) under appropriate contractual safeguards; shipping carriers, freight forwarders and customs agents to deliver orders; professional advisers (e.g., legal, accounting) and authorities where required or permitted by law; and a successor entity in the event of a merger, acquisition or sale of assets.
7. International Data Transfers
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We operate globally and may process your information in countries other than your own, including China, where our business is based. Where required, we implement appropriate safeguards (such as standard contractual clauses) to protect your information when it is transferred internationally.
8. Data Security
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We maintain reasonable technical and organizational measures designed to protect your information against unauthorized access, loss, misuse or alteration. However, no method of transmission over the Internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.
9. Data Retention
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We retain personal information for as long as necessary to fulfil the purposes described in this Privacy Policy, to comply with our legal, tax and accounting obligations, to resolve disputes, and to enforce our agreements. When information is no longer needed, we will delete or anonymize it.
10. Your Rights
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Depending on your location, you may have the right to access, correct, delete or restrict the processing of your personal information, to object to processing, to receive your information in a portable format, and to withdraw consent at any time.
If you are in the EEA, UK or Switzerland, you also have the right to lodge a complaint with your local data-protection authority. If you are a California resident, you have rights under the CCPA/CPRA to know, delete, and correct personal information and to opt out of the sale or sharing of personal information we do not sell personal information and you have the right not to be discriminated against for exercising your rights.
To exercise any of these rights, please contact us using the details in Section 13.
11. Children's Privacy
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The Site is intended for business use and is not directed to children. We do not knowingly collect personal information from children under the age of 16. If you believe a child has provided us with personal information, please contact us and we will take steps to delete it.
12. Third-Party Links
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The Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites, and we encourage you to review their privacy policies.
13. Contact Us
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If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us
